How to Get Online Help With Windows Vista

Operating systems are complex pieces of software. Unlike other programs, which only need to focus on their specialty, operating systems support several crucial functions that are totally different from one another. Windows Vista features a built-in Web browser, a networking interface, service packs, Windows Updates and more, any one of which can break at any given time. Microsoft maintains thorough help, how-to and support websites for Vista in order to aid frustrated computer owners and provides personal online support if you need it.

Instructions

1. Windows Vista Help & How-To (Basic Information)
        

 2. Open "Internet Explorer," which comes installed with Windows Vista.
         

 3.  Navigate to Microsoft's Windows Vista Help & How-to website for basic help information on all aspects of Vista, such as navigating the operating system, setting up networks and changing system functions.
        

  4. Browse the list of help topics, which are broken up into three major sections; Top Solutions, Using Windows Vista and Getting Started. Each section contains subcategories to help you find the answer to your problem faster.
         

   5. Click "Community and Forums" in the list of Windows Vista Help options, then select "Windows Vista Forums" to converse with fellow Vista users and Microsoft experts about your problems on the Microsoft Answers website.
        

  6.  Click "Contact Support" in Windows Vista Help options, then click "Windows Vista" in the "Microsoft Support" section on the next page to request help from Microsoft customer service. Identify which version of Vista is on your computer to start the process, then identify the applicable category and subcategory your problem falls into. Choose whether you want email, online chat or phone support, provide your billing information and follow the instructions for your online support choice.


Read more:  http://www.ehow.com/how_8223144_online-windows-vista.html#ixzz1RnKs0Whz