Monday, May 19, 2008

Troubleshooting Internet Explorer Problems Part II

Locked Toolbar

If a user complains that the toolbar is locked and cannot be moved, click View, point

to Toolbars, and clear the Lock The Toolbars command.

Personalizing the Favorites Menu

When users call to report that they cannot access all their favorites or that they have

saved favorites but the favorites are not listed in the Favorites list, it is most likely

because the Personalized Favorites menu option is enabled in the Advanced options of

Internet Explorer. Personalized menus keep the Favorites list clean by hiding links that are not used very often. The list shows only the links that are accessed frequently. Tell

the users that they can access the less-frequently-accessed links by clicking the down

arrow at the end of the Favorites list.

>Enabling Personalized Favorites Menus

To disable or enable personalized favorites menus, follow these steps:

1. Open Internet Explorer, and from the Tools menu, select Internet Options.

2. On the Advanced tab, scroll down to the Browsing section, and select or clear the

Enable Personalized Favorites Menu check box. Click OK.

Computer Troubleshooting Tips and Computer Technical Support will always be provided by Microsoft certified techs 24x7.

More on Internet Explorer and Windows Xp>
Troubleshooting Internet Explorer Problems
Configuring Privacy Settings in Internet Explorer

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